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After 20 years of helping schools implement our software solutions, we're proud of the level of support we're able to provide our customers. Our staff has the experience and expertise to help you get your staff and students up to speed installing, configuring and integrating our enterprise software solutions!
Excelsior customers have comprehensive support options:
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| Knowledgable Support Staff: |
| Our experience and expertise is at your disposal. All Excelsior Software clients designate Authorized Support Representatives in their school or district who have unlimited access to our experienced support staff |
| Software Knowledge Base: |
| Over 20 years of experience helping customers is available at your fingertips. Search the database by keyword or target specific software functions and review past support documentation. |
| Frequently Asked Questions |
| Our list of FAQs that will ensure a quick and productive transition to our software. You'll be up and running in no time! |
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| Upgrades and Utilities |
| We are constantly exploring ways to refine and improve our software. As new application versions and software utilities become available, Authorized Support Representatives are notified and can download them immediately. |
| Up-to-Date Documentation |
| Just as our software is always improving, we also refine our documentation. As new editions of these valuable documents are completed, we make them available to all our customers. |
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